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Best Practice 1.8.3.595 Update

What changes are in this update

For the full list of changes, refer to the What’s New button displayed on the first screen of the update. The major new feature of this version is the functionality to access the Personally Controlled Electronic Health Record (PCEHR). Best Practice version 1.8.3 is listed on the NEHTA PIP eHealth Product Register and installation of this new version will enable your practice to conform to the PIP eHealth incentive requirements.

For information on making your practice PIP compliant CLICK HERE.

Please view our PCEHR video

Other new or altered functionality you should be aware of is covered in the documents below:

• BP_FAQ-Installing Program Update using Web
• BP_FAQ-ImportExport
• BP_FAQ-Importing patients into Best Practice
• BP_FAQ-Exporting patients from Best Practice
• BP_FAQ-Configuring SMS Reminders
• BP_FAQ-medEbridge
• BP_FAQ-Configuring eRx (version 595 and above)

Prerequisites

• Best Practice version 1.7.1.516 or higher and Drug database date 03/02/2013 or higher. Click here if you need to download the Best Practice February 2013 Drug Data Update.
To check - select Help > About from the main Best Practice screen.
If the version is earlier than version 1.7.1.516, contact Best Practice support on 07 4155 8800 or support@bpsoftware.com.au for advice on how to proceed.


• Windows XP SP3 or higher (NOTE: Version 1.8.3.595 upgrade cannot be installed on Windows 2000 or earlier)
• NET Framework 4 (installs automatically if not present, however will require a reboot of the PC)
NOTE: If .NET 4 is not already installed on your Server a reboot is required, therefore the update cannot be performed while Best Practice is in use. In this case, all users will need to log out of Best Practice until the upgrade is complete on the server.

If you are unfamiliar with applying Best Practice updates, please refer to the document "BP_FAQ-Installing Program updates using the web" above.

IMPORTANT: This update may need to update the database tables used by the program. While this is being done, performance could be affected on all workstations on the network. Best Practice recommends updating the server outside of business hours or when the server is not under load. After applying to the server, the upgrade can then be applied to each workstation – this workstation update should only take a few minutes. While upgrading workstations, Best Practice can be used on other computers on the network and their performance should not be affected.

How to upgrade Best Practice:- (Please upgrade the Server first and then all Workstations)

1. Perform a Best Practice Software Backup on your BP server.
2. Locate the program update installation utility that was downloaded from our website. e.g.'BP_1.8.3.595.exe'
3. Ensure that all laptops which use the 'Remote database' function have synchronised their data to the server before upgrading the server.
4. Log into Windows as a user who has administrator rights.
5. Close Best Practice on the machine you are working on.
Terminal server:- ALL users must be logged out of Best Practice prior to starting the upgrade.
6. Browse the folder containing the Program Update and double click on the file.
7. The Best Practice Program Files screen will appear.
8. Check that the version at the bottom of the screen reflects the latest version. Click 'Next' to continue.
9. The Best Practice Update will automatically detect whether it is a 'Server' or 'Client' installation as well as the location of program files - please leave as default. Click 'Next' to continue.
10. The next screen displayed will be the Online Claiming Installing screen. The 'Install Best Practice Software Online Claiming Module' will be ticked if you are using Online claiming in BP - please leave as default. Click 'Next' to continue.
11. On the Server, the program will run the 'Live update' and 'Update database' functions which will take longer than previous updates due to PCEHR changes, between 20 to 50 minutes to complete depending upon server hardware and resources.
12. Once the upgrade to the server is complete repeat the process on each of the workstations.
13. On a Workstation the update should take between 5 to 10 minutes.

This download is approximately 280MB.

To proceed to the download page, please complete the form below and click the "Proceed to download page" button. Please note that all fields are mandatory.