July 2008 - Data Update Released
Click here to Download the update.
Dec 2007 - Data Update Released
Click here to Download the update.
1.6.1.432 - Program Update Released
Click here for details of what's new.
Click here to Download the update.
1.5.2.375 - Program Update Released
Click here for details of what's new.
Click here to Download the update.
Support
Best Practice Software aims to provide high quality support and service to customers. Ongoing remote support is provided “free of charge” to current subscribers.
Support is available via:
| Phone: | 07 4153 1277 |
| Fax: | 07 4153 2093 |
| Email: | support@bpsoftware.com.au |
| Forum: | http://forum.bpsoftware.com.au |
The team of experienced staff will advise new customers in the process to convert their existing data into a format required by Best Practice. Comprehensive FAQ documents are provided on the installation DVD that will take you from installing the software, performing a data conversion through to configuring the system to sure your required ready for GO LIVE.
Support Hours are 8am to 5pm Monday to Friday (EST)
Who does the trial conversion?
As a highly intuitive application, most computer literate users will have little difficulty navigating the program. Comprehensive Help Files provide detailed information about the functionality of the software and can be accessed anywhere in the application.
What experience do the Best Practice staff have?
Our support staff have extensive experience in the medical software industry and understand the special needs of GPs and their staff. With additional experience in Nursing and Practice Management, our staff can appreciate the competing demands of busy surgeries. Our technical expertise means that we can work closely with your local IT support person to provide a comprehensive and holistic service that is responsive to your needs.
Training
As a highly intuitive application, most computer literate users will have little difficulty navigating the program.
Training Tutorials are provided free of charge on the Best Practice installation DVD and can also be provided as a separate DVD or CDs.
Comprehensive Help Files provide detailed information about the functionality of the software and can be accessed anywhere in the application.
FAQ documents are provided on the Best Practice installation DVD and cover the most commonly asked questions.
Our helpful support staff are also happy to help with any training issues you may have via email, phone or fax.